To avoid communication gap and delay in despatch of letters from the state head quarter to different destinations in the state, the Orissa state Panchayatiraj department has introduced the e-despatch system.
The new system generates auto letter number and assigns address and mode of despatch for each letter. Then each letter and its attachments are scanned and saved in PDF format in a network data base.
A domain specialist attaches each and every letter to the corresponding scheme after which the letters are sent to the recipients by fax, e-mail, web posting (e-space) and AMS automatically in real processes without human intervention.
The copy of all the letters issued by the department will be available in the website for 3 years and be available for anyone to see.
The department has tied up with the state owned telecom operator BSNL to provide broadband connectivity in all the block headquarters.
Steps have also been taken to intimate the concerned officers about the despatched letter in real time through SMS. [Via]
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