Governance2.Org

“Well over 3.5 billion mobile phones are in use around the world and organizations are harnessing this technology to help overcome humanitarian challenges,” according to Timothy E. Wirth, President of the United Nations Foundation.
The recent report, Wireless Technology for Social Change: Trends in NGO Mobile Use, examines emerging trends in “mobile activism” by looking at 11 case studies of groups active in the areas of public health, humanitarian assistance and environmental conservation.
These include the text messaging ‘nerve center’ that Oxfam-Great Britain and the Kenyan umbrella group PeaceNet created which collected alerts about violent outbreaks during the recent civil unrest and mobilized local ‘peace committees.’ The project served as a vital tool for conflict management and prevention by providing a hub for real-time information about actual and planned attacks between rival ethnic and political groups.
The GSM Association, together with a handful of non-profit and private sector groups in Kenya, developed another conflict prevention project that allows farmers to preserve their crops while protecting wildlife. The program monitors instances when elephants approach farmed land, and provides an early warning system via mobile that is reducing the incidence of human-elephant conflict in an area where as many as five humans and 10 elephants are killed each year.
Other case studies cover the areas of public health (such as connecting health workers to one another in Uganda), humanitarian assistance (such as alerting Iraqi refugees to food aid drop offs in Syria), and environmental conservation (such as using text messages to raise awareness about deforestation in Argentina).
About 86% of non-governmental organization (NGO) employees use mobile technology in their work, with 25% believing it has revolutionized the way their organization or project works. While the most common uses of mobile technology by NGO workers are voice calls (90%) and text messaging (83%), about 10% use mapping functionalities, 8% use it for data analysis, and 8% for inventory management.