Business Standard: Experts say that the benefits of such a tie-up include a lower attrition rate, besides being a part of corporate social responsibility of companies.
Sanvi Aanwar, a resident of Veeratpur village in Punjab, was able to earn Rs 6,000 a month with incentives, after she was employed by Tata group’s E2E SerWiz Solutions Limited in Mohali.
Enrolling in NGO Tarahaat’s, training programme enabled the young girl along with two friends from her village to gain employment to sustain their families. NGOs such as Tarahaat are now taking up initiatives to provide training programmes in rural areas to provide rural youth with a better chance to be employable in call centres.
Differentiating between their work and those of the rural BPOs, Rakesh Khanna, member Tarahaat, said “We train the rural youth for employment in the BPOs, we do not set up BPOs.”
In another pilot project, Delhi-based BPO, Intouch Solutions, has collaborated with NGOs like Plan and Prospect Education to train youth. Twelve youth from the resettlement colonies of Badarpur and Sangam Vihar are beneficiaries of this programme. Read on …
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